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Hello, I am having trouble accessing the game.
Hello! Could you describe your problem so I could help?
Thanks you!
Once I click on it, a page appears that informs me that Windows cannot access the peripheral and that I may not have the necessary information to access it.
Make sure of the following:
Did you install the right version for your pc between PC/Windows/Mac?
Do you have an app such as 7zip or Winrar to unzip the files?
Also maybe your antivirus doesn't trust the game, which is weird, try to dig into it!
If none of this work, I'm sorry I couldn't help :/ Some friends installed it without trouble, I will try with another PC if I have the same error
I also found this topic on Microsoft: https://support.microsoft.com/en-us/topic/-windows-cannot-access-the-specified-d... if it could help!
I solved the problem, it was my antivirus that was blocking everything.
Thank you very much for helping me ^^.
No problem, I'm glad it worked! I hope you enjoy it :)
![Eeris Hotel - Prologue [BETA]](https://img.itch.zone/aW1nLzIxNzMyODM4LnBuZw==/original/vxJLxs.png)
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Comments
Log in with itch.io to leave a comment.
Hello, I am having trouble accessing the game.
Hello! Could you describe your problem so I could help?
Thanks you!
Once I click on it, a page appears that informs me that Windows cannot access the peripheral and that I may not have the necessary information to access it.
Make sure of the following:
Did you install the right version for your pc between PC/Windows/Mac?
Do you have an app such as 7zip or Winrar to unzip the files?
Also maybe your antivirus doesn't trust the game, which is weird, try to dig into it!
If none of this work, I'm sorry I couldn't help :/ Some friends installed it without trouble, I will try with another PC if I have the same error
I also found this topic on Microsoft: https://support.microsoft.com/en-us/topic/-windows-cannot-access-the-specified-d... if it could help!
I solved the problem, it was my antivirus that was blocking everything.
Thank you very much for helping me ^^.
No problem, I'm glad it worked! I hope you enjoy it :)